---
title: Support options
slug: getting-started/support-options
docTags: 
createdAt: 2026-06-14T23:19:25.838Z
---

Need a hand with Fusion Signage?&#x20;

Your happiness is everything. Here are some avenues to explore.

## Demo

Watch on-demand videos from anywhere. Full-run throughs to snack-sized shorts. Get you up and running in a flash.

:::CtaButton{label="Binge demos" externalHref="https://www.fusionsignage.com.au/demos/" openInNewTab="true"}

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## Chat

Our sunshiney support team is available during business hours. They try to work around the clock, but we don't allow that.

:::CtaButton{label="Start chat" openInNewTab="true"}

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## Email

Drop us an email anytime. Stuff it with questions, collaboration ideas or free donut vouchers. Equally thrilled for all of the above.

:::CtaButton{label="Send message" externalHref="https://www.fusionsignage.com.au/contact-us/" openInNewTab="true"}

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## Call

Pick up your phone and pop us on loudspeaker. Call for any software support, installation advice, feedback or compliments.

:::CtaButton{label="Phone (07) 3844 1134" openInNewTab="true"}

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## Help us help you

When contacting Support, providing a little extra information can help us get to the bottom of things faster.

Where possible, include:

- The screen or account you're having trouble with
- What you expected to happen
- What actually happened
- Any error messages you're seeing
- Screenshots or videos of the issue
- The make and model of your screen or media player
