---
title: Android install instructions
slug: install-fusion-signage/android-install-instructions
docTags: 
createdAt: 2026-06-11T10:02:01.078Z
---

# Generic Android Device or Media player

Use these installation instructions if you have a screen or media player with an Android operating system, but does not fall into one of our manufacturer specific installation guides.

:::hint{type="warning"}
**Note about Android devices:**

There are countless variations of Android media players and screens available on the market ranging from residential TVs to commercial grade/industrial devices. As a result, Fusion Signage cannot ensure support for all variations of chipsets and capabilities.&#x20;

We highly recommend testing your device with Fusion Signage and the content you intend to display to ensure playback is smooth and consistent.&#x20;

While our application may work, we do <font color="#B91C1C">**not** </font>recommend you use:

- Smart TV's or Residential TV's
- Consumer grade tablets

Read more here: [Consumer devices](docId\:YOlJS7JwVLApVtK3HNwMs).
:::

# Pre-requisites

- [ ] USB with our [Fusion Signage APK](https://https:/fus.app/a.apk)&#x20;
- [ ] Screen or media player with remote or keyboard & mouse
- [ ] Android OS 4.4 or higher
- [ ] Fusion Signage account and licence
- [ ] Active internet connection

## Minimum Android Requirements

- Operating System
  - Android 13+ is recommended
  - Android 5.1+ is a minimum for our current applications
  - Android 4.4+ will work with our legacy applications (you'll need to get in touch with us at [support@fusionsignage.com.au](mailto\:support@fusionsignage.com.au) for the APK).
- Graphics card which supports dual video decoding (or higher)
- [Root Access](docId\:jck8IvtAKmf_w1zn61xlt) to the device (required for auto boot and application updates)
- Optional: Portrait rotation enabled (if using portrait)

# Quick Installation&#x20;

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:::WorkflowBlockItem
Connect your device to a screen (if a media player) and to the internet
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Set the time & date (required to receive a pairing identity from our servers)
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:::WorkflowBlockItem
Download our APK :InlineCtaButton[]{label="https://fus.app/a.apk" docId docAnchorId externalHref="https://fus.app/a.apk" openInNewTab="true" noFollow="false"}
:::

:::WorkflowBlockItem
Copy the APK to USB and insert device (or download directly on the player browser if supported)
:::

:::WorkflowBlockItem
Install our APK and follow the steps

Depending on your Android version you may get additional prompts during this process which we recommend you accept.
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:::WorkflowBlockItem
Open Fusion Signage and you will see the identity
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:::WorkflowBlockItem
Pair your device with your Fusion Signage account
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# Quick Clear Storage

Clear storage if your device is having issues with content and you need to delete all content and reset the identity.&#x20;

::::WorkflowBlock
:::WorkflowBlockItem
Close down Fusion Signage
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:::WorkflowBlockItem
Locate your devices Android Settings
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:::WorkflowBlockItem
Navigate to Applications or Apps
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:::WorkflowBlockItem
Click on Fusion Signage&#x20;
:::

:::WorkflowBlockItem
Locate Storage & Cache (wording may vary)
:::

:::WorkflowBlockItem
Click on Clear Storage
:::

:::WorkflowBlockItem
Reload Fusion Signage
:::
::::

# Quick Uninstall

::::WorkflowBlock
:::WorkflowBlockItem
Close down Fusion Signage
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:::WorkflowBlockItem
Locate your devices Android Settings
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:::WorkflowBlockItem
Navigate to Applications&#x20;
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:::WorkflowBlockItem
Locate Fusion Signage and click uninstall
:::
::::

## Installation Steps

## Step 1: Connect to the Internet

- Set up the internet on your device
- This can be ethernet or WiFi depending on your devices capabilities
- Ideally you are using the internet connection on-site to ensure there are no issues

:::hint{type="info"}
**Not connecting?**

- Check device time & date
- Confirm WiFi password is correct
- Check all cables&#x20;
- Hotspot off your phone to confirm device is not faulty
- Refer to our [Ports & Firewalls](docId\:pGMu1oDmChIATwVeo2MBk) if required
:::

## Step 2: Time & Date

Time & Date is required to be set to ensure:

- Your device can connect to the internet
- You receive an identity code for pairing your device to your Fusion Signage account
- For any content scheduling

**Steps:**

::::WorkflowBlock
:::WorkflowBlockItem
Navigate to Android Settings
:::

:::WorkflowBlockItem
Locate Time & Date
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:::WorkflowBlockItem
Set device Time & Date to your location or time zone
:::
::::

## Step 3: Download APK

:::hint{type="info"}
Always download the latest version of our application from :InlineCtaButton[]{label="https://fus.app/a.apk" docId docAnchorId externalHref="https://fus.app/a.apk" openInNewTab="true" noFollow="false"} prior to installing.

Current latest version: 2.12.0&#x20;
:::

### Option 1: Download directly on device

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Open the web browser on your device
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Navigate to [https://fus.app/a.apk](https://fus.app/a.apk)
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The APK will download to your devic
:::
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### Option 2: Download on your PC or computer

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Open the web browser on your computer
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Navigate to [https://fus.app/a.apk ](https://fus.app/a.apk)(Do not attempt to extract or run this APK on your computer)
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Insert your USB Flash drive into your computer
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Copy the APK directly to a USB
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Insert USB into your Android device
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## Step 4: Install Fusion Signage

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Run the APK on your device
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Follow the on screen prompts and open Fusion Signage
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Ensure any accessibility settings are turned on
:::
::::

:::hint{type="info"}
If you see any pop ups about unauthorised applications not being supported, you'll need to follow the steps to turn it on for Fusion Signage
:::

## Step 5: Pair your screen

Follow the steps here: [How to add a screen](docId\:qef1qzHDFxubGKgyDmcN3)&#x20;

## Step 6: Configure app settings

Set and configure any app settings you need: [App settings](docId\:R0ZcAfT666xmUFgN4vuP8)&#x20;

***

# Uninstall Fusion Signage

Follow these steps if you need to remove Fusion Signage from your device:

::::WorkflowBlock
:::WorkflowBlockItem
Close down Fusion Signage

This can be done using a mouse or remote. Usually you will need to drag up from the bottom of the screen as if you were swiping up on a phone. This will bring up the Android menu, and you can minimise the application.
:::

:::WorkflowBlockItem
Locate your devices Android Settings
:::

:::WorkflowBlockItem
Navigate to Applications&#x20;
:::

:::WorkflowBlockItem
Locate Fusion Signage and click uninstall
:::
::::

***

# Clear Application Storage

Clear storage if your device is having issues with content and you need to delete all content and reset the identity. There will be two options:

1. Clear Storage (this will completely remove everything)
2. Clear Cache (this will remove only temporary files)

:::hint{type="danger"}
Clearing the storage of your device will remove all media, and replace the identity of your device.&#x20;

- If you are running application 2.5.0 or higher your device will automatically be added back into your account once it receives a new identity.
- If your application is earlier than this you will need to manually add the screen back.
:::

**Steps:**

::::WorkflowBlock
:::WorkflowBlockItem
Close down Fusion Signage

This can be done using a mouse or remote. Usually you will need to drag up from the bottom of the screen as if you were swiping up on a phone. This will bring up the Android menu, and you can minimise the application.
:::

:::WorkflowBlockItem
Locate your devices Android Settings
:::

:::WorkflowBlockItem
Navigate to Applications or Apps
:::

:::WorkflowBlockItem
Click on Fusion Signage&#x20;
:::

:::WorkflowBlockItem
Locate Storage & Cache (wording may vary)
:::

:::WorkflowBlockItem
Click on Clear Storage
:::

:::WorkflowBlockItem
Reload Fusion Signage
:::
::::



***

## Looking for something else?

We can’t wait to hear about it. Reach out to our sunshiney support and we'll be in touch in a flash.

:::CtaButton{label="Contact us" externalHref="https://www.fusionsignage.com.au/contact-us/" openInNewTab="true"}

:::

