# docs-origin.fusionsignage.com.au

## FAQ (/faq)

- [Frequently Asked Questions](https://support.fusionsignage.com.au/faq.md)

## Getting Started (/getting-started)

- [Welcome](https://support.fusionsignage.com.au/getting-started.md)
- [What is Fusion Signage?](https://support.fusionsignage.com.au/getting-started/what-is-fusion-signage.md)
- [What is digital signage?](https://support.fusionsignage.com.au/getting-started/what-is-digital-signage.md)
- [Before you buy a screen](https://support.fusionsignage.com.au/getting-started/before-you-buy-a-screen.md)
- [Try Fusion Signage for free](https://support.fusionsignage.com.au/getting-started/try-fusion-signage-for-free.md)
- [Users and permissions](https://support.fusionsignage.com.au/getting-started/users-and-permissions.md)
- [Pro-rata licences](https://support.fusionsignage.com.au/getting-started/pro-rata-licences.md)
- [How our partner network works](https://support.fusionsignage.com.au/getting-started/how-our-partner-network-works.md)
- [Finding an integrator](https://support.fusionsignage.com.au/getting-started/finding-an-integrator.md)
- [Renewing your licence](https://support.fusionsignage.com.au/getting-started/renewing-your-licence.md)
- [Licence types](https://support.fusionsignage.com.au/getting-started/licence-types.md)
- [Why use an integrator?](https://support.fusionsignage.com.au/getting-started/why-use-an-integrator.md)
- [Upgrading your licence](https://support.fusionsignage.com.au/getting-started/upgrading-your-licence.md)
- [Network & internet](https://support.fusionsignage.com.au/getting-started/network-and-internet.md)
- [SoC vs media player](https://support.fusionsignage.com.au/getting-started/soc-vs-media-player.md)
- [Consumer devices](https://support.fusionsignage.com.au/getting-started/consumer-devices.md)
- [Choosing the right hardware](https://support.fusionsignage.com.au/getting-started/choosing-the-right-hardware.md)
- [Supported hardware](https://support.fusionsignage.com.au/getting-started/supported-hardware.md)
- [Installation](https://support.fusionsignage.com.au/getting-started/installation.md)
- [Support options](https://support.fusionsignage.com.au/getting-started/support-options.md)
- [What everything is when you log in](https://support.fusionsignage.com.au/getting-started/what-everything-is-when-you-log-in.md)

## Reseller Guidebook (/guidebook)

- [Two Pager Overview](https://test-support.fusionsignage.com.au/guidebook.md)
- [Speedy Demos](https://test-support.fusionsignage.com.au/guidebook/speedy-demos.md)

## Install Fusion Signage (/install-fusion-signage)

- [LG compatible devices](https://support.fusionsignage.com.au/install-fusion-signage/lg-compatible-devices.md)
- [Device Compatibility Overview](https://support.fusionsignage.com.au/install-fusion-signage.md)
- [Windows install instructions](https://support.fusionsignage.com.au/install-fusion-signage/windows-install-instructions.md)
- [Fusion Signage PWA on multi-output Windows media player](https://support.fusionsignage.com.au/install-fusion-signage/fusion-signage-pwa-on-multi-output-windows-media-player.md)
- [PWA instructions](https://support.fusionsignage.com.au/install-fusion-signage/pwa-instructions.md)
- [Android install instructions](https://support.fusionsignage.com.au/install-fusion-signage/android-install-instructions.md)
- [Chrome OS uninstall instructions](https://support.fusionsignage.com.au/install-fusion-signage/chrome-os-uninstall-instructions.md)
- [Linux install instructions](https://support.fusionsignage.com.au/install-fusion-signage/linux-install-instructions.md)
- [Sony Bravia Pro range install instructions](https://support.fusionsignage.com.au/install-fusion-signage/sony-bravia-pro-range-install-instructions.md)
- [Philips BDL5057P install instructions](https://support.fusionsignage.com.au/install-fusion-signage/philips-bdl5057p-install-instructions.md)
- [Fusion Signage media player install instructions](https://support.fusionsignage.com.au/install-fusion-signage/fusion-signage-media-player-install-instructions.md)
- [Embed Fusion Signage in BrightSign presentation](https://support.fusionsignage.com.au/install-fusion-signage/embed-fusion-signage-in-brightsign-presentation.md)
- [BenQ installation instructions](https://support.fusionsignage.com.au/install-fusion-signage/benq-installation-instructions.md)
- [Philips: resetting and clearing the cache](https://support.fusionsignage.com.au/install-fusion-signage/philips-resetting-and-clearing-the-cache.md)
- [Philips BFL/HFL Hotel range install instructions](https://support.fusionsignage.com.au/install-fusion-signage/philips-bflhfl-hotel-range-install-instructions.md)
- [Samsung install (QEC, QBC, QMC, QHC)](https://support.fusionsignage.com.au/install-fusion-signage/samsung-install-qec-qbc-qmc-qhc.md)
- [Philips Wave](https://support.fusionsignage.com.au/install-fusion-signage/philips-wave.md)
- [Philips generic install instructions](https://support.fusionsignage.com.au/install-fusion-signage/philips-generic-install-instructions.md)
- [BrightSign install (BSN.Cloud)](https://support.fusionsignage.com.au/install-fusion-signage/brightsign-install-bsncloud.md)
- [Amazon Signage Stick installation guide](https://support.fusionsignage.com.au/install-fusion-signage/amazon-signage-stick-installation-guide.md)
- [Samsung compatible devices](https://support.fusionsignage.com.au/install-fusion-signage/samsung-compatible-devices.md)
- [Font Size adjustment for Philips](https://support.fusionsignage.com.au/install-fusion-signage/font-size-adjustment-for-philips.md)
- [LG WebOS install instructions](https://support.fusionsignage.com.au/install-fusion-signage/lg-webos-install-instructions.md)
- [Samsung install (Tizen)](https://support.fusionsignage.com.au/install-fusion-signage/samsung-install-tizen.md)
- [BrightSign install (SD Card)](https://support.fusionsignage.com.au/install-fusion-signage/brightsign-install-sd-card.md)
- [LED and Custom Resolutions](https://support.fusionsignage.com.au/install-fusion-signage/led-and-custom-resolutions.md)
- [Conventional video wall setups](https://support.fusionsignage.com.au/install-fusion-signage/conventional-video-wall-setups.md)
- [Multi-screen and synchronised menu boards](https://support.fusionsignage.com.au/install-fusion-signage/multi-screen-and-synchronised-menu-boards.md)
- [Non-conventional video wall setups](https://support.fusionsignage.com.au/install-fusion-signage/non-conventional-video-wall-setups.md)
- [Chrome OS install instructions](https://support.fusionsignage.com.au/install-fusion-signage/chrome-os-install-instructions.md)
- [Compatible BrightSign devices](https://support.fusionsignage.com.au/install-fusion-signage/compatible-brightsign-devices.md)

## Troubleshooting (/troubleshooting)

- [Content playback issues](https://support.fusionsignage.com.au/troubleshooting/content-playback-issues.md)
- [Schedule not playing at the correct time](https://support.fusionsignage.com.au/troubleshooting/schedule-not-playing-at-the-correct-time.md)
- [Content Is cropped, stretched or not full Screen](https://support.fusionsignage.com.au/troubleshooting/content-is-cropped-stretched-or-not-full-screen.md)
- [Content not updating on screen](https://support.fusionsignage.com.au/troubleshooting/content-not-updating-on-screen.md)
- [Checking device firmware](https://support.fusionsignage.com.au/troubleshooting/checking-device-firmware.md)
- [Website Link with Images Not Refreshing](https://support.fusionsignage.com.au/troubleshooting.md)
- [No bandwidth message/error](https://support.fusionsignage.com.au/troubleshooting/no-bandwidth-messageerror.md)
- [Content not fitting or scaling to screen](https://support.fusionsignage.com.au/troubleshooting/content-not-fitting-or-scaling-to-screen.md)
- [Finding the identity code](https://support.fusionsignage.com.au/troubleshooting/finding-the-identity-code.md)
- [Fusion Signage not running](https://support.fusionsignage.com.au/troubleshooting/fusion-signage-not-running.md)
- [Root Access](https://support.fusionsignage.com.au/troubleshooting/root-access.md)
- [Why is my screen showing offline?](https://support.fusionsignage.com.au/troubleshooting/why-is-my-screen-showing-offline.md)

## Using Fusion Signage (/using-fusion-signage)

- [Additional requirements for Website Interactive v2](https://support.fusionsignage.com.au/using-fusion-signage/additional-requirements-for-website-interactive-v2.md)
- [The manage section](https://support.fusionsignage.com.au/using-fusion-signage/the-manage-section.md)
- [Ports and Firewalls](https://support.fusionsignage.com.au/using-fusion-signage/ports-and-firewalls.md)
- [ISO 27001 Certification](https://support.fusionsignage.com.au/using-fusion-signage/iso-27001-certification.md)
- [Remote device application update](https://support.fusionsignage.com.au/using-fusion-signage/remote-device-application-update.md)
- [Removing the Tableau integration](https://support.fusionsignage.com.au/using-fusion-signage/removing-the-tableau-integration.md)
- [Navigating settings](https://support.fusionsignage.com.au/using-fusion-signage/navigating-settings.md)
- [Video processing statuses](https://support.fusionsignage.com.au/using-fusion-signage/video-processing-statuses.md)
- [Synchronisation FAQ](https://support.fusionsignage.com.au/using-fusion-signage/synchronisation-faq.md)
- [How to schedule content](https://support.fusionsignage.com.au/using-fusion-signage/how-to-schedule-content.md)
- [The deploy section](https://support.fusionsignage.com.au/using-fusion-signage/the-deploy-section.md)
- [Screen offline notifications](https://support.fusionsignage.com.au/using-fusion-signage/screen-offline-notifications.md)
- [Audit logs](https://support.fusionsignage.com.au/using-fusion-signage/audit-logs.md)
- [What are media approvals?](https://support.fusionsignage.com.au/using-fusion-signage/what-are-media-approvals.md)
- [What are custom apps](https://support.fusionsignage.com.au/using-fusion-signage/what-are-custom-apps.md)
- [How to manage your locations](https://support.fusionsignage.com.au/using-fusion-signage/how-to-manage-your-locations.md)
- [Permissions](https://support.fusionsignage.com.au/using-fusion-signage/permissions.md)
- [SOC 2 Type II Attestation](https://support.fusionsignage.com.au/using-fusion-signage/soc-2-type-ii-attestation.md)
- [Other available Zapier triggers](https://support.fusionsignage.com.au/using-fusion-signage/other-available-zapier-triggers.md)
- [What is the Locations feature?](https://support.fusionsignage.com.au/using-fusion-signage/what-is-the-locations-feature.md)
- [Passkeys](https://support.fusionsignage.com.au/using-fusion-signage/passkeys.md)
- [How to add a screen](https://support.fusionsignage.com.au/using-fusion-signage/how-to-add-a-screen.md)
- [Multifactor Authentication (MFA)](https://support.fusionsignage.com.au/using-fusion-signage/multifactor-authentication-mfa.md)
- [Demos on demand](https://support.fusionsignage.com.au/using-fusion-signage.md)
- [Permission Groups and Tags](https://support.fusionsignage.com.au/using-fusion-signage/permission-groups-and-tags.md)
- [Tableau](https://support.fusionsignage.com.au/using-fusion-signage/tableau.md)
- [POS (Point of Sale) System](https://support.fusionsignage.com.au/using-fusion-signage/pos-point-of-sale-system.md)
- [Redcat menu widget](https://support.fusionsignage.com.au/using-fusion-signage/redcat-menu-widget.md)
- [How to use Google Sheets metadata](https://support.fusionsignage.com.au/using-fusion-signage/how-to-use-google-sheets-metadata.md)
- [Add your media](https://support.fusionsignage.com.au/using-fusion-signage/add-your-media.md)
- [How to quick publish content](https://support.fusionsignage.com.au/using-fusion-signage/how-to-quick-publish-content.md)
- [Google Sheets](https://support.fusionsignage.com.au/using-fusion-signage/google-sheets.md)
- [SSO / SAML](https://support.fusionsignage.com.au/using-fusion-signage/sso-saml.md)
- [Security best practices](https://support.fusionsignage.com.au/using-fusion-signage/security-best-practices.md)
- [How to create a sync group](https://support.fusionsignage.com.au/using-fusion-signage/how-to-create-a-sync-group.md)
- [Organise your folders](https://support.fusionsignage.com.au/using-fusion-signage/organise-your-folders.md)
- [Supported file types](https://support.fusionsignage.com.au/using-fusion-signage/supported-file-types.md)
- [Designer and Templates](https://support.fusionsignage.com.au/using-fusion-signage/designer-and-templates.md)
- [What are elements?](https://support.fusionsignage.com.au/using-fusion-signage/what-are-elements.md)
- [What are widgets?](https://support.fusionsignage.com.au/using-fusion-signage/what-are-widgets.md)
- [What are overlays?](https://support.fusionsignage.com.au/using-fusion-signage/what-are-overlays.md)
- [What are Custom Apps?](https://support.fusionsignage.com.au/using-fusion-signage/HGPi-what-are-custom-apps.md)
- [Dashboard Overview](https://support.fusionsignage.com.au/using-fusion-signage/dashboard-overview.md)
- [Screenshots](https://support.fusionsignage.com.au/using-fusion-signage/screenshots.md)
- [Screen status](https://support.fusionsignage.com.au/using-fusion-signage/screen-status.md)
- [Screen management](https://support.fusionsignage.com.au/using-fusion-signage/screen-management.md)
- [Tagging](https://support.fusionsignage.com.au/using-fusion-signage/tagging.md)
- [Zone editor](https://support.fusionsignage.com.au/using-fusion-signage/zone-editor.md)
- [Websites](https://support.fusionsignage.com.au/using-fusion-signage/websites.md)
- [Uploading PowerPoint and PDF files](https://support.fusionsignage.com.au/using-fusion-signage/uploading-powerpoint-and-pdf-files.md)
- [Setting an expiry date for media](https://support.fusionsignage.com.au/using-fusion-signage/setting-an-expiry-date-for-media.md)
- [Understanding Fit, Fill, and Stretch settings in Playlists](https://support.fusionsignage.com.au/using-fusion-signage/understanding-fit-fill-and-stretch-settings-in-playlists.md)
- [Schedules](https://support.fusionsignage.com.au/using-fusion-signage/schedules.md)
- [How to deploy content to your screens](https://support.fusionsignage.com.au/using-fusion-signage/how-to-deploy-content-to-your-screens.md)
- [Understanding triggers in the Zapier + Fusion Signage integration](https://support.fusionsignage.com.au/using-fusion-signage/understanding-triggers-in-the-zapier-fusion-signage-integration.md)
- [Fusion Signage API](https://support.fusionsignage.com.au/using-fusion-signage/fusion-signage-api.md)
- [Tableau FAQ](https://support.fusionsignage.com.au/using-fusion-signage/tableau-faq.md)
- [Power BI](https://support.fusionsignage.com.au/using-fusion-signage/power-bi.md)
- [Redcat drive-thru widget](https://support.fusionsignage.com.au/using-fusion-signage/redcat-drive-thru-widget.md)
- [Redcat POS](https://support.fusionsignage.com.au/using-fusion-signage/redcat-pos.md)
- [Power BI potential errors and their meanings](https://support.fusionsignage.com.au/using-fusion-signage/power-bi-potential-errors-and-their-meanings.md)
- [How to set up an interactive website](https://support.fusionsignage.com.au/using-fusion-signage/how-to-set-up-an-interactive-website.md)
- [API Rerences for interactive websites](https://support.fusionsignage.com.au/using-fusion-signage/api-rerences-for-interactive-websites.md)
- [Setting up your location tiers](https://support.fusionsignage.com.au/using-fusion-signage/setting-up-your-location-tiers.md)
- [User access levels and Locations](https://support.fusionsignage.com.au/using-fusion-signage/user-access-levels-and-locations.md)
- [After Locations is set up](https://support.fusionsignage.com.au/using-fusion-signage/after-locations-is-set-up.md)
- [Personal access tokens (PATs)](https://support.fusionsignage.com.au/using-fusion-signage/personal-access-tokens-pats.md)
- [User levels](https://support.fusionsignage.com.au/using-fusion-signage/user-levels.md)
- [Managing users](https://support.fusionsignage.com.au/using-fusion-signage/managing-users.md)
- [Synchronisation](https://support.fusionsignage.com.au/using-fusion-signage/synchronisation.md)
- [Canva](https://support.fusionsignage.com.au/using-fusion-signage/canva.md)
- [How to set up Zapier integration](https://support.fusionsignage.com.au/using-fusion-signage/how-to-set-up-zapier-integration.md)
- [Recommended file-upload triggers](https://support.fusionsignage.com.au/using-fusion-signage/recommended-file-upload-triggers.md)
- [Power BI FAQ](https://support.fusionsignage.com.au/using-fusion-signage/power-bi-faq.md)
- [SCIM (System for Cross-domain Identity Management)](https://support.fusionsignage.com.au/using-fusion-signage/scim-system-for-cross-domain-identity-management.md)
- [Recommended video and image settings](https://support.fusionsignage.com.au/using-fusion-signage/recommended-video-and-image-settings.md)
- [Content level scheduling](https://support.fusionsignage.com.au/using-fusion-signage/content-level-scheduling.md)
- [How do I deploy content to my screens?](https://support.fusionsignage.com.au/using-fusion-signage/how-do-i-deploy-content-to-my-screens.md)
- [Fleet View](https://support.fusionsignage.com.au/using-fusion-signage/fleet-view.md)
- [Experimental Features](https://support.fusionsignage.com.au/using-fusion-signage/experimental-features.md)
- [Updating your company details](https://support.fusionsignage.com.au/using-fusion-signage/updating-your-company-details.md)
- [Who is my integrator?](https://support.fusionsignage.com.au/using-fusion-signage/who-is-my-integrator.md)
- [Requesting licences through the Fusion Signage portal](https://support.fusionsignage.com.au/using-fusion-signage/requesting-licences-through-the-fusion-signage-portal.md)
- [Changing your Fusion Signage integrator](https://support.fusionsignage.com.au/using-fusion-signage/changing-your-fusion-signage-integrator.md)
- [Closing your Fusion Signage account](https://support.fusionsignage.com.au/using-fusion-signage/closing-your-fusion-signage-account.md)
