---
title: Redcat drive-thru widget
slug: using-fusion-signage/redcat-drive-thru-widget
docTags: 
createdAt: 2026-08-28T11:19:37.494Z
---

**Final setup with Redcat support:** once your API URL is configured, you'll need Redcat’s assistance to finalise the drive-thru widget.

**Understanding channels**

- Channels identify which screen receives order data, based on store location and lane.
- Channels are selected from your POS when an order is placed.
- Use the following example to map channels.

| Store   | Screen Location     | Channel  |
| ------- | ------------------- | -------- |
| Store 1 | Drive-thru lane 1   | channel1 |
| Store 1 | Drive-thru lane 2   | channel2 |
| Store 1 | Confirmation window | channel3 |
| Store 2 | Drive-thru lane 1   | channel1 |
| Store 2 | Drive-thru lane 2   | channel2 |
| Store 3 | Confirmation window | channel3 |

**Steps for setup:**

1. Provide your Fusion Signage API Key (found in Settings → Integrations → Redcat).
2. Share your store numbers and channel mapping with your Redcat contact.
3. Redcat supports up to 10 channels per store, so plan accordingly.

## Redcat configuration and drive-thru design setup

### Redcat configuration

Once you have your stores and channels identified, you can share this information along with your API Key to your Redcat contact to enable in-store POS integration.

**What to provide your Redcat contact:**

- Fusion Signage API Key – found in Settings → Integrations → Redcat Point of Sale → Configure Integration → API Key.
- Redcat store numbers for each location.
- Channels required for each store (see channel mapping below).

**Need help?&#x20;**&#x45;mail us at <u>**[support@fusionsignage.com.au](mailto\:support@fusionsignage.com.au)**</u> for assistance.

## Creating your drive-thru design

After your Redcat API is configured, you can create a drive-through display using the drive-thru widget in Fusion Signage. Follow these steps.

1. **Access the Designer**
   Log into your Fusion Signage account and go to the Designer.
2. **Add the drive-thru widget**
   In your design, click Dynamic Widgets in the left panel.
   Select Drive-thru → Redcat
3. **Configure the widget**
   Once added, set up the widget with the following options.
   - **Location:&#x20;**&#x73;elect the store location that this design applies to. This links the widget to the correct Redcat store.
   - **Group ID:** used to differentiate multiple widgets within a single design, relating to your Redcat account’s channel setup.
     - Choose the channel (e.g. channel1, channel2, etc.) that the screen should display orders from.
     - This must match the channel configuration in Redcat.
   - **Idle settings: c**ontrols what appears during idle periods (no active order).
   - **Idle message:** add a friendly message like, “Hi there! Your order will appear shortly” or store branding.
   - **Idle delay (seconds):** number of seconds after an order ends before showing the idle screen.
   - **Idle image:** upload a custom image or choose one from Unsplash.
     - Appearance options
       - Cover: scales and crops the image to fill the space.
       - Contain: fits the entire image within the widget, adding padding if necessary.
   - **Display options**
     - Just text
     - Just image
     - Both (text and image)

These settings allow full customisation of your idle screen’s appearance, making it visually appealing and aligned with your branding.

## Sale settings

The sale settings let you control how active orders are displayed on the screen. You can customise which elements are shown and style them according to your branding.&#x20;

## Test and finalise

Once your design and settings are complete, press the Generate Random Order button to simulate orders. This helps you fine-tune layout, styling, and channel setup.

***

## Looking for something else?

We can’t wait to hear about it. Reach out to our sunshiney support and we'll be in touch in a flash.

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