A Fusion Signage licence is required for each device you want to control via the portal to send unique content.
Examples
3 screens with different content = 3 licences (one per screen)
Video wall (4 screens in 2x2) using a single media player = 1 licence
LED display (2m x 0.5m) with one media player = 1 licence
50 screens via HDMI splitter or IPTV (same content on all) = 1 licence
Licence types
There are three licence types based on your needs:
Basic is our entry level licence that allows you to send content to your screen but doesn’t have features like scheduling, grouping, or access to our Designer to create content in the platform
Advanced is our most popular licence type and gives all features included in Basic, with the added ability to schedule content, access to our Designer to create content in the portal, permissions, grouping (the list goes on).
Pro is aimed at companies looking to manage more than 20 screens or needing enterprise functionality. This licence type gives access to SSO/SAML, tagging, locations and approvals, audit logs, data sources (this list goes on too).
Purchasing a licence
Fusion Signage offers our software through our reseller network. This means complete digital signage solutions for every end user.
If you need a reseller, contact us at [email protected].
Already have an account? Find your reseller info here.
Using your licence
Once your licence is active, install our app on your device. Your reseller can assist with installation.
For self-installation, see our support page. We recommend using a qualified reseller for this.
After installation, ensure your device is connected to the internet, with correct date and time. You'll see a unique identity code for that screen. This code allows you to send tailored content to each device.
Your screen should already be added – if not, learn how to add it here.
Expiration and renewing of licences
All Fusion Signage licences are available in fixed durations – annual, 3 yearly, or 5 yearly.
Viewing your licence status – you can review your licences (type, duration, and remaining time) on your Dashboard in the Deploy section.
Renewal process – as our licences are managed via our reseller network, automatic renewals are not currently supported through the portal.
Before expiry you will receive an email to the company contact (set under Settings → Account Details) 2 months prior to expiry.
The email is also sent to your reseller, who will contact you to discuss renewal options.
Need assistance? If you haven't received renewal notices or need help, contact us at [email protected].
Checking our expiry date
Log into your portal and navigate to the Deploy page.
You’ll see the expiry dates and remaining time for each licence.
What happens if a licence expires?
If not renewed, your screens will be deactivated and content will not be updated. You will also see a Fusion Signage watermark displaying on your screen.
You can renew at any time as long as the application is installed. Your screens can be reactivated once the licence is renewed.
For support, contact us at [email protected].