Fusion Signage Installation
Installing Fusion Signage on your Windows device is as easy as downloading the application and running the file.
You can get the latest installation file here: https://fus.app/windows_latest
Once downloaded just run the file and follow the prompts.
As our security certificates are new, it will take a few installations for our application to become trusted. Simply click "More Info" then Run Anyway:
Fusion Signage will then run full screen on your device and you will see an identity code that you can enter into your customers account
Note: Fusion is set by default to run when your device loads windows, if you prefer this not to happen you can change this in the settings below.
Adding the device to your customers account
Once you have the identifier log into your customers account, or provide them with the identifier
Add a Screen under Screens section in the top right
Select an available licence
Give the screen a name
Add it to their account
Closing the Fusion Signage application
The application will run in full screen, in order to close it you will need access to a keyboard connected to your device
Hit Alt+F4 on your keyboard to close Fusion Signage
Note: We recommend installing a remote desktop application such as Teamviewer in order to access your device while it is installed.
Fusion Signage Settings
Enable Auto Updates
This will allow the application to automatically receive updates as we deploy them. Only turn this off if you would prefer to keep the current version for internal policy reasons.
Enable Auto Start
Allows Fusion Signage to run when the device boots into Windows. You can toggle this on or off as required.
Enable Video Sound
If you would like to allow audio from your video content to play through the device you can toggle this on or off here.
Enable Custom Screen Size
This feature allows you to create a custom screen size by setting the width and height in pixels, as well as any offset.
This is mostly used for LED installations that have a variable resolution.
Uninstalling Fusion Signage Application
You can uninstall Fusion Signage like any other program:
Opening Control Panel -> Programs & Features
Opening Apps & Features in Windows Settings and searching from Fusion Signage:
Note: If you uninstall and reinstall the application Fusion Signage will create a new identity.
If the screen has already been added to your customers account you will need to delete it from their Screens section, and add the new identity in.
Other Windows and Device settings (Recommended)
Access your media players BIOS (usually pressing Del button while media player is booting).
There are many different bios UI's so it is difficult to assist with each. Use this as a general guide
Ensure the clock is set to the correct time and date (taking into account time zone if being shipped nationally/internationally)
Autoboot on Power
Find the setting to have the media player autoboot when connected to a power source.
This will assist when there are power outages to ensure the media player turns back on.
You can confirm if this has been set by unplugging the power supply and reconnecting it to see if it automatically boots.
Find the setting to turn the media player on at a specific time.
This will help if the media player is turned off, and doesn’t have a power outage to activate the autoboot on power
Set this to a time before the screens need to be on.
If this is a fresh installation, ensure your Windows licence has been activated
Search for Activation Settings and enter the Windows licence key
Rename your media player
Open Control Panel - > System
Find the section for Computer Name and click Change Settings
Enter the new computer name, press OK
You will need to restart the PC for this change to take effect. This can be done to coincide with the Windows Updates
Check to make sure the media player has the latest Windows updates
Check to ensure all your drivers are up to date
We have used Driver Booster Free and Driver Easy before, however there are other options available
This program can be uninstalled once drivers have been updated
Graphics Card Drivers
Ensure you download any specific software for your graphics cards and that they are up to date
Set up a scheduled restart of the media player either daily, or weekly. This will assist in refreshing the media player to remove any potential memory build ups, or fix any issues that may have occurred.
Open Task Scheduler, click on Create Task.
Give the task a name, i.e. Reboot
Select, Run whether use is logged on or not
If you set up your account without a password you can tick “Do not store password”.
Make sure “On a schedule” is selected in the “Begin the Task:” dropdown
Select the time period (Daily/Weekly)
Select a start time that won’t disturb your clients viewing schedule (i.e. 11:59pm)
Leave the Action: Start a program
Under program/script: enter
Under Add Arguments (optional): enter
/r /t 0 /f
Conditions & Settings
Leave these as default
If you want to test it, simply Right click on your task and press Run (note this will reboot the PC so make sure nothing else is open)
Disable Windows Updates (Optional and based on your security policies)
Once you have finalised the Windows updates, we normally disable automatic updates. In the future if you need update the device, you can reenable it.
Open the run command (Win + R) type in: services.msc
Alternatively just search for Services in Cortana
Scroll down the list and find Windows Update Service and double click
Under General - > Startup Type, change it to Disabled
Note: It is recommended that you manually perform the Windows updates on a regular interval to ensure your device is protected
Feel free to install your preferred antivirus/firewall software if required
We recommend installing a remote desktop application to remotely support the device if there is an issue.
We have used Teamviewer for years, however it requires a paid account.