Supported LG Operating Systems: WebOS4.0 WebOS4.1 or higher

NOTE: We have noted an issue with LG's Let's Encrypt certificates on most devices since October 2021 causing issues with installation and display of websites. LG have released temporary firmware which is available here.

Please ensure this firmware is installed during your setup process if you run into errors.

LG Remote:

Ensure your screen is connected to the nominated network prior to installation.

Connecting to the internet

Navigate to settings by pressing the Settings button on your remote

  • Select General.

  • Select Network.

  • Select either Wi-Fi of Ethernet (LAN)

Set time and date

Navigate to Settings

  • Select General

  • Select Time & Date

  • Select Set Automatically and ensure the time is set up correctly

  • Navigate to Timezone

  • Select the correct Continent, Country/Territory, and City

Important: If you have not set the time & date the Fusion Signage application will not download in the next step

Install the Fusion Signage application

Press Settings on your remote control

  • Select EZ Settings

  • Select SI Server Settings

  • Turn on Fully Qualified Domain Name

  • Type in the Fusion Signage URL - https://fus.app/lg.ipk using either your keyboard or remote control

  • Select 'Local' for the 'Application Launch Mode'

  • Select 'IPK' for the Application Type

  • Select 'Remote' as the 'Local Application Upgrade'

  • Turn display off and on again

  • After rebooting Fusion Signage should start

If you get an error downloading the application here, check that the time and date has been set correctly, and the device is connected to the internet.

NOTE: We have noted an issue with LG's Let's Encrypt certificates on most devices since October 2021 causing issues with installation and display of websites. LG have released temporary firmware which is available here.

Please ensure this firmware is installed during your setup process if you run into errors.

Setting the Schedule On/Off time for the screen

Navigate to Settings

  • EZ Settings

  • On/Off Scheduler Icon

  • On/Off Time Setting

  • Add per your customers requirements

Uninstall / Reset the LG Screen

If you need to reinstall or remove the Fusion Signage application, follow these steps:

Navigate to Settings

  • Admin

  • Factory Reset and follow the prompts.

You can then reinstall the application using the steps above. You will need to Delete the screen from your Fusion Signage Portal in order to free up the licence.

To return to Fusion Signage Settings

If you need to return to the screen where you see 'Get Playlist' and 'Settings':

Make sure Fusion Signage is running and then press the OK button on your remote.

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