BrightSign install (BSN.Cloud)

bsn cloud versus sd card there are two methods for installing the fusion signage application on your brightsign unit bsn cloud, or manual setup via sd card https //test support fusionsignage com au/install fusion signage/brightsign installation guide via sd card brightsign installation guide via sd card the preferred method is through bsn cloud , which is a free solution provided by brightsign and enables remote management and easy updates of your brightsign players, including provisioning the device sd card will still work, however if you ever have to change any settings or troubleshoot the device you will need to physically access it on site this page will explain how to set up your brightsign using bsn cloud supported devices only the latest generation of brightsign devices are supported devices listed as legacy are not compatible with fusion signage steps not matching? if these steps are out of date, refer to brightsigns support site https //support brightsign biz/hc/en us and notify us at support\@fusionsignage com au mailto\ support\@fusionsignage com au step 1 preparing your brightsign unit follow these steps to get your device ready ensure your sd card is cleared and formatted to fat32 or exfat insert it into the brightsign unit connect the power adapter connect a display to the brightsign via hdmi (or other display cables as supported) connect the device to the internet through the ethernet port please note, there is a similar port called control do not plug the ethernet cable in there step 2 create a bsn cloud account visit app bsn cloud and create an account if you already have an account log in here once your account is created, log in, select your network, then click next or, install fusion signage via sd card step 3 create a new player setup in order to install fusion signage on your devices, you'll need to create a setup file for each media player, networking, and time zone variation from the bsn cloud dashboard, navigate to admin > setup enter setup name, player name, player description (optional) it's a good idea to include the model number (i e hd224) and any other identifying factors about this setup file (i e time zone) customization impacts how the brightsign will show under network, it is up to you how you would like this setup select your time zone to ensure scheduling accuracy click the arrow next to partner app, then click select a partner app, click on view all and find fusion signage on the right side under player settings under player configuration ensure enable local diagnostic web server and enable local web server are not enabled brightsignos update find the model of your device and ensure the latest released os is ticked (optional) scroll to remote screenshot and make sure it is enabled under the advanced tab = tick enable bsn cloud at the bottom left, click add setup file to library your package will now appear in the setup library repeat this step for any additional setup files you will need step 4 player activation ensure your brightsign device is turned on, is connected to the internet, and has an empty sd card in it once it boots, you will see a purple activation screen with a qr code and some device information on it in bsn cloud , go to admin > activate enter the activation code displayed on your device and click submit repeat for any additional players step 5 player provisioning navigate to admin > provision find your device by serial number, assign a name and description (via the edit icon) it's a good idea to ensure this matches what you will call it in fusion signage you will be able to search in fusion via the serial number if needed select your player, click on the down arror beside apply setup and choose the package you set up before once provisioned successfully, your players will appear under the network tab you will need to find it and provision the player under network, find your player and click on the settings cog, go into control, click on reprovision player > reprovision your brightsign will reboot multiple times, eventually loading the fusion signage app the network tab at the top of bsn cloud here you can remotely access and manage your devices by clicking the settings icon next to the player name step 6 add your player to your fusion signage account when you see the fusion signage identity page you can now add your brightsign to your account log into fusion signage ( https //app fusionsignage com au https //app fusionsignage com au ) navigate to the deploy section in your fusion signage portal click add screen in the top right corner enter the identity code from your device give your device a memorable name select the available licence to associate with the screen set the time zone for your device then add the screen optional portrait orientation and custom configurations if your player needs to be configured for portrait orientation, you can do this by uploading a custom settings json file and uploading it to your player important brightsigns are natively landscape as far as resolution goes if displaying portrait content, the brightsign needs to be confirgured please do not change the screen orientation please also turn off any auto rotating settings creating the settings json log into the fusion signage portal at settings > player app > configuration settings adjust settings as needed enable auto updates (default on; turn off for manual updates) enable video sound if needed enable menu secure access (requires five quick touches to access settings if enabled) for touch displays screen rotation (0°, 90°, 180°, 270°) timezone manual network configuration (static ip, subnet, gateway, dns) click create file to generate settings json save this file to your computer uploading the settings json to your brightsign unit via bsn cloud in bsn cloud, go to network, and find the player you want to rotate click on the gear/settings icon next to the name navigate to sd at the top then down to “upload files to /sd” and browse for the correct settings json click upload files navigate to control at the top click reboot player as a best practice we recommend rebooting twice note that the player may go on and off a few times you're all set! your brightsign device is now running fusion signage, managed remotely via bsn cloud or sd card setup factory resetting a device if your brightsign has been used previously via sd card you'll need to perform a factory reset to clear cached data unplug the power cable remove the sd card from the player if it is not removed the player may not factory reset correctly hold both reset and svc buttons next to the power port while holding, plug in the power cable and keep holding until the err light blinks rapidly release the svc and reset buttons and the err led will stop blinking the player will perform a factory reset and the device will reboot a few times once complete the player will show the brightsign logo and the system information connect the sd card and follow the setup instructions above looking for something else? we can’t wait to hear about it reach out to our sunshiney support and we'll be in touch in a flash