Overview
Fusion Signage offers an integration with Redcat POS that enables real-time updates of menu fields and drive-thru orders. This integration includes two widgets available in the Fusion Signage Designer.
Redcat menu widget
Connects to your Redcat menu items to automatically update data such as pricing, description, kilojoules, images, and headers whenever changes occur in your POS system. This streamlines menu creation and allows for location-specific pricing to be easily incorporated into your designs.Redcat drive-thru widget
Connects to your store's POS to display individual drive-through orders on a screen in real-time. You can select specific lanes, allowing customers to confirm their orders before proceeding, enhancing the ordering experience.
Please note – both widgets rely on the Designer. For assistance, visit our support page.
Pre-requisites
You must have a Fusion Signage Pro Licence.
You need to be a Redcat customer with an active account.
If using the drive-thru widget, ensure Redcat has enabled this functionality on your POS.
Provide your Redcat API URL (e.g.,
https://companyname.redcatcloud.com.au) — this is provided by your Redcat contact.
This is an important bit – currently, a Fusion Signage account can only connect to one Redcat account. For multiple brands, you will need multiple Fusion Signage accounts. Contact [email protected] to discuss options.
How to connect Fusion Signage to Redcat
Log into Fusion Signage.
Navigate to Settings → Integrations (management user access required).
Select Redcat Point of Sale and click Configure Integration.
Enter your Redcat API URL.
Generate API Key (only needed for drive-thru setup).
Click Generate next to API Key to create your unique key, enabling real-time drive-through data exchange with Redcat.
Click Submit.
Once connected, you'll be able to add and configure your Redcat menu and drive-thru widgets within the Designer. The additional setup for the drive-thru widget will require cooperation with Redcat. See below.
Redcat menu widget
Overview
After connecting your Redcat account, you can start using the Redcat menu widget within the Fusion Signage Designer to display dynamic menu content linked to your POS system.
How to use
Open the Designer
Log into your Fusion Signage account and navigate to the Designer.Add the menu widget
In your design, click Dynamic Widgets in the left panel.
Select Menu → Redcat
Configure the widget
Once added to your canvas, set up the widget options.Location – select the store location (connects the widget to the correct Redcat store).
Please note – if using screen metadata for location, this field is ignored. Any location can be selected.Sales type – choose the pricing table from Redcat.
Please note – if using screen metadata for sales type, this is ignored.Item – pick the menu item to display.
Fields – select which menu fields to show:
Header
Image
Description
Kilojoules
Price
Out of Stock indicator
Multiple widgets
To display multiple menu items, copy and paste the widget. This allows customisation of position, font, and colour individually.Out of stock configuration
Set how out of stock items appear (text or image). Usually, set as a separate widget for clarity.
Handy hint – once a widget is configured, copy and paste it for other menu items or select multiple and duplicate for efficiency.
Metadata and menu widget for multiple locations
To avoid creating separate designs for each location, use metadata.
Configure metadata per screen
Go to Deploy → Select screen → Configure screen.
Enter Redcat Store ID and Redcat Sales Type ID specific to each store.
Repeat for all relevant screens.
Deploy a single design with Redcat menu widgets set up. The location and sales type will automatically update based on metadata, ensuring correct pricing for each store and lane.
Please note – if the metadata section isn't visible, create and save a design with the Redcat widget first, then change the settings.
Redcat drive-thru widget
Final setup with Redcat support – once your API URL is configured, you'll need Redcat’s assistance to finalise the drive-thru widget.
Understanding channels
Channels identify which screen receives order data, based on store location and lane.
Channels are selected from your POS when an order is placed.
Use the following example to map channels.
Store | Screen Location | Channel |
Store 1 | Drive-thru lane 1 | channel1 |
Store 1 | Drive-thru lane 2 | channel2 |
Store 1 | Confirmation window | channel3 |
Store 2 | Drive-thru lane 1 | channel1 |
Store 2 | Drive-thru lane 2 | channel2 |
Store 3 | Confirmation window | channel3 |
Steps for setup:
Provide your Fusion Signage API Key (found in Settings → Integrations → Redcat).
Share your store numbers and channel mapping with your Redcat contact.
Redcat supports up to 10 channels per store, so plan accordingly.
Redcat configuration and drive-thru design setup
Redcat configuration
Once you have your stores and channels identified, you can share this information along with your API Key to your Redcat contact to enable in-store POS integration.
What to provide your Redcat contact:
Fusion Signage API Key – found in Settings → Integrations → Redcat Point of Sale → Configure Integration → API Key.
Redcat store numbers for each location.
Channels required for each store (see channel mapping below).
Need help? Email us at [email protected] for assistance.
Creating your drive-thru design
After your Redcat API is configured, you can create a drive-through display using the drive-thru widget in Fusion Signage. Follow these steps.
Access the Designer
Log into your Fusion Signage account and go to the Designer.Add the drive-thru widget
In your design, click Dynamic Widgets in the left panel.
Select Drive-thru → Redcat
Configure the widget
Once added, set up the widget with the following options.Location – select the store location that this design applies to. This links the widget to the correct Redcat store.
Group ID – used to differentiate multiple widgets within a single design, relating to your Redcat account’s channel setup.
Choose the channel (e.g. channel1, channel2, etc.) that the screen should display orders from.
This must match the channel configuration in Redcat.
Idle settings
Controls what appears during idle periods (no active order).Idle message – add a friendly message like, “Hi there! Your order will appear shortly” or store branding.
Idle delay (seconds) – number of seconds after an order ends before showing the idle screen.
Idle image – upload a custom image or choose one from Unsplash.
Appearance options
Cover – scales and crops the image to fill the space.
Contain – fits the entire image within the widget, adding padding if necessary.
Display options
Just text
Just image
Both (text and image)
These settings allow full customisation of your idle screen’s appearance, making it visually appealing and aligned with your branding.
Sale settings
The sale settings let you control how active orders are displayed on the screen. You can customise which elements are shown and style them according to your branding.
Test and finalise
Once your design and settings are complete, press the Generate Random Order button to simulate orders. This helps you fine-tune layout, styling, and channel setup.
Need further help?
Reach out to [email protected] for layout, styling, channel configuration, or any other questions.