LG WebOS install instructions

supported lg operating systems webos 4 0 signage webos 4 1 signage and higher webos signage vs webos please note that webos signage is different from webos used in lg smart tvs typically, smart tvs run webos, which is not supported for fusion signage webos signage is designed for commercial displays and panels for more details on the difference, refer to this article note always ensure your device is running the latest firmware to prevent playback issues lg remote use the lg remote control for navigation and settings adjustments handy hint make sure your screen is connected to the nominated network before starting the installation installing fusion signage on lg webos pre requisites device must be connected to the internet set the correct date and time connecting to the internet press the settings button on your remote go to general select network choose either wi fi or ethernet (lan) follow prompts to connect to your network setting date and time navigate to settings > general > time & date select set automatically to enable auto sync ensure the time and date are correct navigate to timezone, then select the appropriate continent, country/territory, and city please note if the time and date are not set correctly, the fusion signage application will not download in the next step installing the fusion signage application on your remote, press settings select ez settings choose si server settings turn on fully qualified domain name enter the url https //fus app/lg ipk https //fus app/lg ipk — you can input this using your keyboard or remote set application launch mode to 'local' set application type to 'ipk' set local application upgrade to 'remote' turn the display off and on again after reboot fusion signage should automatically start once the device restarts handy hint if you encounter an error downloading the app, double check that your internet connection and date and time settings are correct managing device orientation adjust the screen orientation if needed via ez settings to match your setup scheduling on and off times to set the schedule for your screen navigate to settings > ez settings select the on/off scheduler icon set the times according to your customer’s requirements uninstalling or resetting your lg screen if you need to reinstall or remove the fusion signage app navigate to settings > admin choose factory reset and follow the prompts note after resetting, you will need to reinstall the app using the steps above also, remember to delete the screen from your fusion signage portal to free up the licence returning to fusion signage settings to access the main fusion signage interface (where you see get playlist and settings) ensure fusion signage is running on the device press the ok button on your remote troubleshooting screen is going black in between images we’ve seen a reproducible issue on lg webos where videos are not truly gapless, meaning the screen can go black for a second or two between clips that are set to a 4k resolution the same files play fine from usb or a powerful and compatible media player (i e , brightsign), and they also play gapless through fusion if the output resolution is lowered to 1920x1080 this appears to be a platform limitation lg’s webos tends to require a short break between videos when running above 1080p (likely due to how the player/os handles high resolution transitions), whereas dedicated players like brightsign or direct usb playback don’t have the same constraint workarounds are to run content at 1080p or use an external player (e g , brightsign) if true gapless 4k playback is required looking for something else? we can’t wait to hear about it reach out to our sunshiney support and we'll be in touch in a flash