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BrightSign Installation Guide (BSN.Cloud)

Installing Fusion Signage on a BrightSign using BSN.Cloud

BSN.Cloud versus SD Card

There are two methods for installing the Fusion Signage application on your BrightSign unit:

The preferred method is through BSN.Cloud, which is a free solution provided by BrightSign and enables remote management and easy updates of your BrightSign players, including provisioning the device.

SD Card will still work, however if you ever have to change any settings or troubleshoot the device you will need to physically access it on site.

This page will explain how to set up your BrightSign using BSN.Cloud

Supported devices

  • Only the latest generation of BrightSign devices are supported.

  • Devices listed as Legacy are not compatible with Fusion Signage.

Steps not matching?

If these steps are out of date, refer to BrightSigns support site https://docs.brightsign.biz/user-guides/activate and notify us at [email protected]

Step 1: Preparing your BrightSign unit

Follow these steps to get your device ready:

  • Ensure your SD card is cleared and formatted to FAT32 or ExFAT

  • Insert it into the BrightSign unit

  • Connect the power adapter

  • Connect a display to the BrightSign via HDMI (or other display cables as supported)

  • Connect the device to the internet through the Ethernet port.

Step 2: Create a BSN.Cloud account

  • Visit control.bsn.cloud and create an account. If you already have an account log in here.

  • Once your account is created, log in select your network, then click Next.

Step 3: Create a new player setup

In order to install Fusion Signage on your devices, you'll need to create a setup file for each media player, networking, and time zone variation.

  • From the BSN Cloud Dashboard, navigate to Admin > Player Setup.

  • Enter a name for your package and an optional description.

    • It's a good idea to include the model number (i.e. HD224) and any other identifying factors about this setup file (i.e. Time zone)

  • Select your time zone to ensure scheduling accuracy

  • Click the arrow next to Partner App, then click select a partner app and find Fusion Signage.

  • On the right side under Player Settings:

    • BrightSignOS Update: Find the model of your device and ensure the Latest Released OS is ticked.

    • Remote Screenshot = Enabled

    • Advanced tab = tick Enable BSN.cloud.

  • At the bottom, click Add Setup File to Library.

  • Your package will now appear in the Setup Library.

Repeat this step for any additional setup files you will need.

Step 4: Player activation

  • Ensure your BrightSign device is turned on, is connected to the internet, and has an empty SD Card in it.

  • Once it boots, you will see a purple activation screen with a QR code and some device information on it.

    Document image
  • In BSN.Cloud, go to Admin > Player Activation.

  • Enter the activation code displayed on your device and click Submit.

  • Repeat for any additional players

Step 5: Player Provisioning

  • Navigate to Admin > Player Provisioning.

  • Find your device by serial number, assign a name and description (via the edit icon).

    • It's a good idea to ensure this matches what you will call it in Fusion Signage. You will be able to search in Fusion via the serial number if needed.

  • Select your setup package and click Apply Setup.

Your BrightSign will reboot multiple times, eventually loading the Fusion Signage app.

Once provisioned successfully, your players will appear under the Network tab at the top of BSN.Cloud. Here you can remotely access and manage your devices by clicking the settings icon next to the player name.

Step 6: Add your player to your Fusion Signage account

When you see the Fusion Signage identity page you can now add your BrightSign to your account.

  • Log into Fusion Signage (https://app.fusionsignage.com.au)

  • Navigate to the Deploy section in your Fusion Signage portal.

  • Click Add Screen in the top right corner.

  • Enter the identity code from your device.

  • Give your device a memorable name.

  • Select the available licence to associate with the screen.

  • Set the time zone for your device.

  • Then add the screen

Optional: Portrait orientation and custom configurations

If your player needs to be configured for Portrait orientation, you can do this by uploading a custom settings.json file and uploading it to your player.

Creating the settings.json

Log into the Fusion Signage portal at Settings > Player App > Configuration Settings.

  1. Adjust settings as needed:

    • Enable Auto Updates (default ON; turn OFF for manual updates).

    • Enable Video Sound.

    • Enable Menu Secure Access (requires five quick touches to access settings if enabled).

    • Screen Rotation (0°, 90°, 180°, 270°).

    • Timezone

    • Manual Network Configuration (static IP, subnet, gateway, DNS).

  2. Click Create File to generate settings.json.

  3. Save this file to your computer

Uploading the settings.json to your BrightSign unit via BSN.Cloud

  • In BSN.Cloud, go to Network, and find the player you want to rotate

  • Click on the gear/settings icon next to the name

  • Navigate to SD at the top

    • Then down to “Upload files to /sd” and browse for the correct settings.json

    • Click Upload Files

  • Navigate to Control at the top

    • Click Reboot Player

You're all set! Your BrightSign device is now running Fusion Signage, managed remotely via BSN.Cloud or SD card setup.

Factory Resetting a device

If your BrightSign has been used previously via SD Card you'll need to perform a factory reset to clear cached data.

  1. Unplug the power cable.

  2. *IMPORTANT* remove the SD card from the player. If it is not remoted the player may not factory reset correctly.

  3. Hold both Reset and SVC buttons next to the power port.

  4. While holding, plug in the power cable and keep holding until the Err light blinks rapidly.

  5. Release the SVC and Reset buttons and the Err LED will stop blinking

  6. The player will perform a factory reset and the device will reboot a few times. Once complete the player will show the BrightSign logo and the system information.

  7. Connect the SD card and follow the setup instructions above.

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