The easiest way to check if the Fusion Signage app is running is to press the centre button on your remote. If you see Fusion Signage-related content on the screen, the app is active. If your updated content isn’t displaying, it might be a connection issue.
If nothing appears at all, start by ensuring your screen is plugged into power and turned on – either with the remote or the power button on the screen.
If the screen is on but no Fusion Signage content is visible, try rebooting the device. A reboot should restart the Fusion Signage app.
If that doesn’t work, check your screen’s settings to see if the Fusion Signage app is installed. If it’s missing, you’ll need to reinstall the app. You can find step-by-step installation guides here.
If you run into any issues during these steps, contact your reseller – they know your specific setup best and can help troubleshoot further.