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Media

Next let's add your first Media.

Media Tutorial (1min 20 secs)​

Overview​

To begin, click Add Folder. We recommend naming your folder by campaign, or type of content. In this example, we’ll call it February Campaign.

There aren’t any hard and fast rules to this since a folder can contain Media, Playlists and Schedules, so feel free to organise it in a way that makes sense to you.

Clicking the 3-dot menu will allow you to Rename, Create a Sub Folder, Delete, plus edit Tags and Permissions if you’re an Advanced or Pro licence holder.

Adding Media​

When you’re ready, make sure you have the folder selected and click Add Content. You have two options for uploading, click Browse Files to find them, or simply drag and drop the files you would like to upload here. The files will process, and be uploaded to the folder you selected.

Supported File Types​

TypeResolutionSizeFormat
ImagesCheck your screen resolution however, generally
  • Landscape: 1920 x 1080
  • Portrait: 1080 x 1920
for best support across all devices (this can be larger or smaller depending on your device)		200kb to 10mb
(if larger check your resolution)		JPG, JPEG, PNG
VideosCheck your screen resolution however, generally
  • Landscape: 1920 x 1080
  • Portrait: 1080 x 1920
for best support across all devices (this can be larger or smaller depending on your device)		2mb to 1000mb
  • MP4
  • h.264 codec
  • 6-8mb/s bit rate
  • square pixels (1:1)
  • It’s recommended that your content is the same aspect ratio or resolution as your screen. For example, a typical aspect ratio is 16:9 at a resolution of 1920x1080 pixels.
  • Content should also match the orientation of the screen, either Landscape or Portrait.
  • There is also a 1GB limit on the file size that can be uploaded. If your files are too large, we recommend compressing them using a program such as Handbrake.
  • It is recommended that video files have a bit rate of 6-8Mbps, exported as a mp4 (using the h.264 or h.265 codec). The codec profile is also important, as a rule, using h.264 at the baseline profile is the best method to export video files that work on all devices (Main or High profile may also work and generally do, but some devices may have issues with them). These files should also be 1920x1080 in resolution and have square (1:1) pixels.
Maximum File Size:

There is a maximum file size of 1GB per upload. If your files are too large, we recommend compressing them using a program such as Handbrake

Adding a Website​

Another option, is to add a website. Just copy and paste the URL, and press Add. Make sure the website doesn’t require any login credentials or it may not work. You can test the link in a Private Browser window to check.

Other Options​

In the top right of the Media library, you have options to change the View Mode, Move and Delete items. Note you must have content selected for Move and Delete to work.

Clicking on the pencil icon next to a piece of content will allow you to rename it. There is also the option to download the content and change the content (for templates and websites). You can see a preview of the content by hovering your mouse over the icon.

caution

Keep in mind: Content deleted from your Media Library will also be deleted from any playlists it was assigned to.