Changing your Fusion Signage reseller

if your current reseller is no longer the right fit, you’re welcome to move to another authorised fusion signage reseller do i need permission from my current reseller? no you do not need approval from your current reseller or need to contact them before requesting a change as the end user, you can choose which authorised reseller you would like to work with how to request a reseller change to change resellers choose the authorised fusion signage reseller you would like to work with contact fusion signage and let us know that you’d like to update the reseller connected to your account include your company name, account email and the name of your new reseller we’ll confirm the details and help update your account to protect your account, we may ask the company contact or a management user to confirm the request don’t have a new reseller yet? no problem! contact us at sales\@fusionsignage com au and let us know your location how many screens you manage whether you already have hardware what kind of support you need we can help connect you with an authorised reseller or integrator suited to your requirements what happens to my account and licences? changing resellers updates the reseller associated with your fusion signage account your new reseller can then assist with future licence purchases, renewals, upgrades and any services they offer we’ll let you know if anything else is required as part of the change before choosing a new reseller fusion signage provides the signage software, while each reseller operates independently and may offer different products and services before making your decision, we recommend checking whether the reseller provides the support you need, such as hardware supply installation on site support network assistance content management ongoing account support choosing the right reseller helps ensure you have the level of service that best suits your signage setup looking for something else? we can’t wait to hear about it reach out to our sunshiney support and we'll be in touch in a flash