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LG WebOS (Generic)

WebOS Signage Support

Supported LG Operating Systems: WebOS4.0 Signage WebOS4.1 Signage or higher

WebOS Signage versus WebOS​

Please note that there is a difference between WebOS Signage and WebOS. Typically Smart TV's use WebOS and we don't usually support these devices. Please see this article here for the difference between Smart TV's and commercial panels.

Firmware​

Always check that your device is running the latest firmware to avoid any playback issues.

LG Remote:​

tip

Ensure your screen is connected to the nominated network prior to installation.

Installing Fusion Signage​

Prior to installing the Fusion Signage application, the device will need to be connected to the internet, and have the correct date and time set.

Connecting to the internet​

Navigate to settings by pressing the Settings button on your remote

  • Select General.
  • Select Network.
  • Select either Wi-Fi of Ethernet (LAN)

Set time and date​

Navigate to Settings

  • Select General
  • Select Time & Date
  • Select Set Automatically and ensure the time is set up correctly
  • Navigate to Timezone
  • Select the correct Continent, Country/Territory, and City
note

Important: If you have not set the time & date the Fusion Signage application will not download in the next step

Installing the Fusion Signage application​

Press Settings on your remote control

  • Select EZ Settings
  • Select SI Server Settings
  • Turn on Fully Qualified Domain Name
  • Type in the Fusion Signage URL - https://fus.app/lg.ipk using either your keyboard or remote control
  • Select 'Local' for the 'Application Launch Mode'
  • Select 'IPK' for the Application Type
  • Select 'Remote' as the 'Local Application Upgrade'
  • Turn display off and on again
  • After rebooting Fusion Signage should start
tip

If you get an error downloading the application here, check that the time and date has been set correctly, and the device is connected to the internet.

Device Orientation​

Setting the Schedule On/Off time for the screen​

Navigate to Settings

  • EZ Settings
  • On/Off Scheduler Icon
  • On/Off Time Setting
  • Add per your customers requirements

Uninstall / Reset the LG Screen​

If you need to reinstall or remove the Fusion Signage application, follow these steps:

  • Navigate to Settings
  • Admin
  • Factory Reset and follow the prompts.
  • You can then reinstall the application using the steps above. You will need to Delete the screen from your Fusion Signage Portal in order to free up the licence.

To return to Fusion Signage Settings​

If you need to return to the screen where you see 'Get Playlist' and 'Settings', make sure Fusion Signage is running and then press the OK button on your remote.