Redcat Point of Sale

Overview:

Fusion Signage has built an integration with Redcat POS to allow you to pull through menu fields as well as drive-through orders in real-time. We have two widgets within the Fusion Signage Designer:

Redcat Menu Widget:

This widget connects with your Redcat menu items to dynamically update the data (pricing, description, kilojoule, image, or header) when it changes within your POS system. This saves you time when building your menus in Fusion and allows for location specific pricing to be easily added to your menu designs.

Redcat Drive-Through Widget:

This widget connects to the POS at a specific store, allowing you to select individual drive-through lanes to display a customers order on a screen in real-time. This widget can be added to any Design to let your customer confirm the order before proceeding.

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The Redcat Widgets both rely on the Design feature, if you need assistance, you can always refer to our support site.

Pre-requisites:

• You have Fusion Signage Pro licence account
• You are a Redcat customer and have an account set up with them
• If using Drive-through Widget: Redcat have enabled the functionality on your POS

Redcat API URL

We will need your Redcat API URL in order to identify your specific account and pull through your POS data. This can be provided by your Redcat contact and should look similar to https://companyname.redcatcloud.com.au with your company details.

Note

A Fusion Signage account can currently only connect to a single Redcat account, so if you have multiple brands, you will also need to set up multiple Fusion Signage accounts. Contact us at support@fusionsignage.com.au to discuss how this can work.

Connecting Fusion Signage to your Redcat account:

You will need to connect Fusion Signage to your Redcat account in order to start building your menus.

1. Log into Fusion Signage
2. Navigate to Settings → Integrations (must be a Management user to have access)
   • If this option isn’t available, please email support@fusionsignage.com.au and let us know
3. Navigate to Redcat Point of Sale and click Configure Integration
4. Enter your Redcat API URL into the window
5. Generate API Key
   • Note: This step is only required if you are using our Drive-Through widget
   • Once you have entered your Redcat API URL, click Generate next to API Key. This will create your unique API Key to help Redcat connect to our system for real-time drive-through data. See "Redcat Drive-Through Widget" section below for more information
6. Once complete, press Submit
7. You can now use your Redcat Menu widget in the Designer to access your POS items
8. If you are using the Drive-Through widget, there is some additional setup required by Redcat (see below)

Redcat Menu Widget

Once you have connected your Redcat account, you’ll be able to start using the Redcat Menu Widget within the Designer section.

1. Go to the Designer Log into your Fusion Signage account and navigate to the Designs section.
2. Add the Menu Widget In your design, click Dynamic Widgets on the left-hand panel, then select:

• Menu
• Redcat

3. Configure the Widget Once the widget is added to your canvas, you’ll see a range of settings you can configure:

• Location
  • Select the store location that this Design is for. This connects the widget to the correct Redcat store.
  • Note: This field is ignored if you are using Screen Metadata to determine the location. Choose any location to access the menu items.
• Sales Type
  • Choose the correct pricing table from Redcat
  • Note: This field is ignored if you are using Screen Metadata to determine the sales type. Choose any sales type to access the menu items.
• Item
  • Choose the menu item
• Field
  • Choose the fields for that menu item you want to display
    • Header
    • Image
    • Description
    • Kilojoules
    • Price
    • Out of Stock
  • You can have multiple widgets for the same menu item by copy and pasting the widget. This way you can configure the exact position, font and colour separately.
• Out of Stock Settings
  • Out of Stock is a field that allows you to toggle additional information if the menu item is set as out of stock in Redcat. You can use the Out of Stock Settings button to configure how this appears, such as a line of text, or an image.
  • Usually, you will set this as a separate widget and not part of your main menu item widget

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Once you have set up one widget, you can copy and paste it to add additional fields. You can also select multiple widgets and copy and paste them to easily add multiple menu items.

Metadata and Menu Widget

If you have multiple store locations with different prices, you can use metadata instead of having to create a unique design for each location. This means you can have one design with all your menu items linked to Redcat, and deploy it to 100 screens which will display different pricing based on their location.

To do this, you will need to configure Metadata for each screen.

1. Go to Deploy
2. Click on Screen Name → Configure Screen
3. You will see a Metadata section (if this is not visible see below)
4. Enter the Redcat Store ID and Redcat Sales Type Id in the boxes for that specific screen.
5. Repeat for your other screens

You can now deploy any Design with a Redcat Menu Widget to your screens and the Location and Sales Type will update based on the Metadata instead of what is selected in the Design.

Note

If you do not see the Metadata section in the Screen Configuration settings, you will need to create a Design with the Redcat widget in it first and save it to the Manage section.

Redcat Drive-Through Widget:

Once you have connected your Redcat API URL you will now need Redcats assistance in finalising the configuration to enable the Drive-through widget to work. See the Redcat configuration details below fow what you will need to provide to your Redcat contact.

Understanding channels

Within Fusion Signage we use the concept of channels to determine which screen receives which real-time drive-through information. Essentially, channels just refer to the screen location within your store and are selected from your POS when a customer places an order. We use the channel to determine which screen to send the order information to.

Examples:

• If you have one drive-through lane at your store, you will only need to use channel1.
• If you have two drive-through lanes you will need to use channel1 and channel2.
• If you have two drive-through lanes and an order confirmation window at the point of payment, you will need to use channel1, channel2, and channel3.

Each store has it’s own set of 10 channels available for use.

An easy way to plan this out would be to create a list of stores and their channels, as well as the mapping to each screen:

Store	Screen Location	Channel
Store 1	Drive-through Lane 1	channel1
Store 1	Drive-through Lane 2	channel2
Store 1	Confirmation Window	channel3
Store 2	Drive-through Lane 1	channel1
Store 2	Drive-through Lane 2	channel2
Store 3	Confirmation Window	channel3

Redcat Configuration:

Once you have your stores and channels identified, you can provide this information as well as your API Key to your Redcat contact in order for them to assist you with configuring your in-store POS.

You will need to provide:

1. Fusion Signage API Key (from Settings → Integrations → Redcat Point of Sale → Configure Integration → API Key)
2. Redcat Store Numbers for each location
3. Channels required for each store

If you need assistance with this, please email us at support@fusionsignage.com.au

Create your Design:

Once your Redcat API is all set up, you can start creating your Design using the Drive-through Widget in Fusion Signage.

Follow the steps below to add the widget and configure it to display live drive-through data:

1. Go to the Designer Log into your Fusion Signage account and navigate to the Designs section.
2. Add the Drive-through Widget In your design, click Dynamic Widgets on the left-hand panel, then select:

• Drive-through
• Redcat

3. Configure the Widget Once the widget is added to your canvas, you’ll see a range of settings you can configure:

• Location

  • Select the store location that this Design is for. This connects the widget to the correct Redcat store.

• Group ID

  • Group ID is used to distinguish between multiple widgets in a single design and relates to the Channel setup within your Redcat account. Choose the Channel (e.g. channel1, channel2, etc.) that this screen should display orders from. This must match the channel configuration set up in Redcat.

• Idle Settings

  • Idle Settings control what is displayed on the screen when no active order is being shown. This helps ensure the screen still looks visually appealing and informative between orders.

  • Here’s what you can set within Idle Settings:

    • Idle Message Add a short text message to display when there’s no order. This could be something welcoming like “Hi there! Your order will appear shortly” or branded messaging like “Thanks for choosing [Store Name]”.
    • Idle Delay (in seconds) This is the number of seconds the system waits after an order disappears before the idle screen appears. For example, setting this to 5 seconds will show the idle screen 5 seconds after the order ends.
    • Idle Image You can choose to:

      * Upload your own image, such as branded artwork or marketing content.
      * Select an image from Unsplash Photos directly in the Designer.
      Once selected, choose how the image appears:

      * Cover: Scales the image to fill the space, potentially cropping parts of the image.
      * Contain: Ensures the entire image fits within the widget without cropping, leaving padding if necessary.
    • Display Options You can choose to display:

      * Just the text
      * Just the image
      * Both the text and the image together

  • These settings allow you to fully customise how your screen looks when idle—whether you want a sleek branded visual, a friendly message, or a combination of both.

• Sale Settings

  • The Sale Settings control how active orders are displayed on your screen. You have full flexibility to customise which elements appear and how they are styled.

4. Test Your Widget Once your design is configured, you can press the Generate Random Order button to simulate different orders being placed. This will help you perfect the layout and styling.

If you need help with the widget layout, styling, or ensuring channels are set up correctly, don’t hesitate to reach out to us at support@fusionsignage.com.au.